What If Your Pet Has an Emergency While You’re Away? A Pet-Sitting Guide

Michele Kell

September 15, 2026

Pet Health

Guide to Pet Care During Emergencies

Leaving your pet with a sitter usually means you have already taken care of the basics: food is stocked, medications are labeled, and their daily routine is written down. But what if your pet suddenly starts vomiting, struggles to breathe, or gets injured while you’re hundreds of miles away?

 

Your sitter may be the first person to notice that something is wrong. So if you’re hiring pet sitting services in Denver, they should know who to call, which veterinarian or emergency vet to contact, and what to do if they cannot reach you. Having a clear plan in place before your trip can prevent confusion when every minute matters.

 

This guide explains what a pet sitter should do during an emergency, when your pet may need immediate veterinary care, and how to prepare before you leave.

The 5 Things Your Pet Sitter Should Have Before You Leave

An emergency is not the time to search for your veterinarian’s phone number or figure out where the pet carrier is. Your sitter should have the information they need in one place. So before you leave, make sure that your sitter has the following information.

1. Your Emergency Contacts

Give your sitter your primary contact information and a second person they can reach if you are unavailable. Include:

  • Your phone number
  • Your travel contact information, if different
  • A local emergency contact
  • Your preferred method of communication
  • The name and contact information of anyone authorized to make decisions for your pet

If you are traveling internationally or somewhere with unreliable phone service, tell your sitter that in advance.

2. Veterinary Information

Your sitter should not have to search for your veterinarian’s contact details during an emergency.

 

Leave your regular veterinarian’s name and phone number with your sitter. You should also tell which emergency veterinary facility you prefer. Don’t assume your sitter will automatically know where to go. Write down:

  • Your regular veterinarian’s name and phone number
  • The veterinary clinic’s address
  • Your preferred emergency veterinary facility
  • Your pet’s medical conditions
  • Current medications and instructions
  • Known allergies
  • Relevant veterinary records
  • Pet insurance information, if applicable

It is also a good idea to contact your veterinary practice before your trip if someone else may need to bring your pet in for treatment.

3. Medication and Care Instructions

Medication instructions should be clear. You should provide the medication name, dosage, timing, and any instructions your veterinarian has given you.

 

The same applies to food and daily care. Include your pet’s normal routine so that a sitter can quickly tell when something has changed.

 

For example, if your dog normally eats breakfast immediately but suddenly refuses food and seems unusually tired, that change may be important for the sitter to know about.

4. Emergency Veterinary Authorization

Ask your veterinarian and pet-sitting provider what authorization is needed if your pet requires treatment while you are unavailable. Your sitter should know:

  • Are they authorized to transport your pet?
  • Who can approve veterinary care if you cannot be reached?
  • How are emergency expenses handled?
  • What is your preferred veterinary facility?
  • What information should the sitter bring to the clinic?

The exact details may vary, so confirm them with your vet or pet sitter before your trip.

5. A Backup Plan

Your first-choice sitter may become unavailable. Your phone may stop working. Your flight may be delayed. Good pet care services in Denver will be able to plan accounts for those possibilities. Ask:

  • Who takes over if the sitter cannot continue?
  • Who has access to your home?
  • Who can transport your pet?
  • Who should be contacted if you cannot be reached?
  • Where are your pet’s medications and records?

The goal is simple: there should always be a clear next step.

What Should a Pet Sitter Do If Your Pet Has an Emergency?

When an emergency happens, the sitter’s first responsibility is your pet’s immediate safety. From there, the response usually comes down to five steps: assess the situation, contact a veterinary professional when needed, communicate with the owner, arrange transportation, and document what happened.

 

Let’s break down these five steps and go over each of them one by one:

1. Assess the situation

The sitter should first make sure the pet is in a safe environment and look for obvious signs of distress. A pet that is injured, frightened, or in severe pain may react differently than usual.

 

Some situations are clearly urgent, such as difficulty breathing, collapse, severe bleeding, or a serious injury. Other situations may be less obvious.

 

For example, if your dog suddenly starts vomiting or seems very weak, the sitter should contact a veterinarian for guidance rather than trying to diagnose the problem.

 

That does not automatically mean the dog needs an emergency hospital, but it is a significant change that the sitter should report and discuss with a veterinarian or the owner.

2. Contact a veterinarian when necessary

If the pet has a serious injury, difficulty breathing, collapses, has a seizure, is bleeding heavily, or may have been poisoned, veterinary attention should not be delayed while waiting for the owner to respond.

 

In a potentially life-threatening emergency, the sitter should contact a veterinarian or an emergency veterinary hospital.

3. Contact the owner or emergency contact

Once immediate veterinary care is being arranged, the sitter should contact you or the emergency contact listed in the pet’s care plan.  An emergency update should answer a few simple questions:

  • What happened?
  • When did it happen?
  • What signs or symptoms did the sitter notice?
  • Has a veterinarian been contacted?
  • Where is the pet going?
  • What has the veterinarian recommended?

That gives the owner the information they need without creating unnecessary confusion. In a stressful situation, clear information is more helpful than a long message.

4. Transport the pet safely

If veterinary care is needed, the sitter may need to transport the pet to the clinic or emergency hospital. This is something to discuss before the trip. Before your trip, make sure the sitter knows:

  • Where is the pet’s carrier?
  • Which leash or harness should be used?
  • Does the pet become anxious in the car?
  • Who is authorized to transport the pet?
  • Which veterinary hospital should be used?
  • Does the sitter have access to the vehicle or another transportation option?

A few minutes of preparation before a trip can eliminate a lot of uncertainty during an emergency.

5. Document what happened

Once the immediate situation is under control, the sitter should keep a record of what happened. The sitter can note:

  • The time the problem was first noticed
  • Symptoms or injuries observed
  • When the veterinarian was contacted
  • Veterinary instructions
  • Treatment provided
  • Medication given
  • Where the pet was treated
  • Any follow-up instructions

This information can be shared with the owner and, when appropriate, the pet’s regular veterinarian.

What Counts as a Pet Emergency?

Not every change in your pet’s behavior requires an emergency veterinary visit. However, some signs should be treated seriously. Like:

  • Collapse or loss of consciousness
  • Severe or uncontrolled bleeding
  • Seizures
  • Serious injury
  • Suspected poisoning
  • Sudden inability to stand or walk
  • Severe allergic reactions
  • Significant abdominal swelling
  • Severe or rapidly worsening symptoms

The response depends on the situation. If the sitter is unsure whether it is an emergency, they should contact a veterinarian instead of trying to diagnose the problem themselves.

What If You Can’t Be Reached?

If your pet sitter cannot reach you during an emergency, they should follow the instructions you provided before the trip rather than waiting indefinitely for a response. For a serious or potentially life-threatening situation, necessary veterinary care should not be delayed because the owner is unavailable. Make sure your sitter knows:

  • Who is your backup emergency contact?
  • Which veterinarian or emergency veterinary hospital to use?
  • What authority you have given them for emergency veterinary care?
  • How to transport your pet if needed?
  • Where is your pet’s medical and medication information kept?

Once your pet is receiving appropriate care, the sitter should continue trying to reach you and keep you updated. Having these decisions agreed upon in advance helps your sitter act quickly when you are unavailable.

Why Home Pet Sitting Can Be Helpful During an Emergency

For many pets, staying in their own home allows them to maintain a familiar routine while their owner is away.

 

With home pet sitting, a sitter can care for your pet in the environment they already know. This can be especially helpful for pets that become stressed by unfamiliar surroundings or changes in routine.

 

For many pets, staying at home means they can maintain their normal surroundings and routine while you are away.

 

Before you leave, walk your sitter through the house and show them exactly where important items are kept. Those few minutes can matter when someone needs to move your pet quickly.

10 Questions to Ask Before Hiring Pet Sitting Services in Denver

When choosing a pet sitter, don’t only ask about rates and availability. Ask how they handle situations that don’t go according to plan.

  • What is your procedure if my pet becomes ill or injured?
  • How will you contact me during an emergency?
  • What happens if you cannot reach me?
  • Can you transport my pet to a veterinarian if necessary?
  • Do your sitters have Pet First Aid or CPR training?
  • How do you handle medications?
  • What information do you need about my veterinarian?
  • Do you have backup coverage if my sitter becomes unavailable?
  • How are emergency veterinary expenses handled?
  • How will you update me after an emergency?

The answers can tell you a lot about how prepared a pet-sitting provider is.

Pet Emergency Checklist for Your Next Trip

  • Regular veterinarian’s name and phone number
  • Emergency veterinary hospital information
  • Primary and backup emergency contacts
  • Current medication instructions
  • Medical conditions and allergies
  • Current photo of your pet
  • Microchip information
  • Pet insurance information, if applicable
  • Emergency veterinary authorization
  • Carrier, leash, and harness accessible
  • Medical records available
  • Transportation plan
  • Instructions for contacting you during an emergency
  • Instructions for what to do if your pet goes missing

Conclusion

You can’t predict whether your pet will have an emergency while you’re away. You can decide how prepared everyone will be if one happens.

 

Before your trip, take a few minutes to let your sitter know how to contact you, who to call if you cannot respond, which veterinarian to use, where your pet’s medications and supplies are located, and what to do if veterinary care is needed.

 

For pet owners using pet sitting services in Denver, the right sitter should be prepared for more than the everyday routine. They should know how to respond when something unexpected happens and have a clear process for getting their pet the help they need.

 

A good emergency plan gives everyone something valuable while you’re away: a clear next step. And if you’re looking for pet sitting in Denver, who can follow through on all your instructions, contact Pet & People Sitters. We can help provide dependable in-home care with your pet’s routine and needs in mind.

Frequently Asked Questions

Start with a short meet-and-greet so the sitter can learn your pet's routine, personality, medications, and any behaviors they should be aware of. Leave written instructions and show them where food, medications, cleaning supplies, the carrier, leash, and important records are kept.
Your sitter should have reliable access to your home, along with a backup plan if the primary key, lock, or access method fails. If possible, make sure they know how to use the entry system before you leave rather than discovering a problem during a scheduled visit.
Give enough information for the sitter to act without searching through your home or trying to reach you for basic details. This should include veterinary contacts, emergency contacts, medications, allergies, medical conditions, feeding instructions, transportation information, and any relevant care or authorization documents.

Tell the sitter exactly what the condition is, what symptoms they should watch for, what medications your pet takes, and what your veterinarian has instructed you to do. If the condition could become urgent, discuss the appropriate response with your veterinarian before your trip.

Write down your pet's normal eating, sleeping, bathroom, exercise, and behavior patterns. Mention anything that might otherwise look unusual, such as hiding during storms, sleeping for long periods, or refusing food at certain times.
Yes. A quick walkthrough before your trip can uncover problems you may not have noticed. Have your sitter locate the carrier, medications, leash, veterinary information, emergency contacts, and home-access information. You can also review what they should do if they cannot reach you.
Don't just look at visit schedules and pricing. Check the sitter's experience, communication, medication handling, backup support, and emergency plan. Make sure they can clearly explain what they will do if something unexpected happens.
Review it whenever something changes and before longer trips. Update phone numbers, veterinary information, medications, medical conditions, emergency contacts, access instructions, and insurance details whenever necessary.